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Pricing and Billing
Do I have to pay sales tax?
 

Our website operates in all fifty of the United States and collects sales tax in many states.

  • If tax is applicable with your purchase, you will see it in the cart during checkout.

If you are tax exempt for any reason, we can add the exemption to your account in our store so that you can enjoy tax free purchases.

  • You can email your exemption to us at [email protected] - we will add the exemption to your account, or create an account for you, and email you when you can make tax free purchases
  • If you make a purchase and are charged sales tax, you can contact us so that we can add an exemption to your order and refund the tax charged
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged when your order is received and confirmed by the product manufacturer.